Relationship-Driven – Customer-centric Principle Four

Originally posted on March 15, 2012 by Brian Beatty Relationship-Driven – “With Me, Along the Way: I have an ongoing relationship with the company; there is a clear focus on relationship-building versus transaction-processing, they manage for the long term value in our relationship.” HyFlex courses implement this principle when the instructor creates opportunities for all students in the […]

Connecting students through common activities and shared experience.

Originally posted on November 12, 2010 by Brian Beatty We know that communities are formed when people with a shared goal are connected to each other as they complete common activities and share meaningful experiences. Learning communities are formed among people trying to learn in order to know and/or to do something they can’t do right now. We […]

Discussions drive connections among students

Originally posted on March 18, 2010 by Brian Beatty In a HyFlex course, the online discussions are a primary means of connecting students who complete class activities online and offline (in-person, in class).  Though a natural connection point is course content, in general, content itself is not interactive. Students can just as easily read a text, watch a […]